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On your third day, you’ll have a kick-off meeting to dive deeper into your department’s processes and projects. This stage helps you acclimate to your specific role and team.
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Your first week
Day 1 | Getting StartedWelcome Meeting: Meet with the People Team to go over processes and key topics outlined in the handbook. Platform Access: You’ll receive access to your onboarding certifications on KnowBe4 and Workleap—our training platforms. You’ll start working through these certifications to get familiar with Rocket.Chat’s culture and security standards. Team Meeting: You’ll attend a welcome meeting with your team to get to know your colleagues and start building connections. |
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.svg.png?version=1&modificationDate=1738245629403&cacheVersion=1&api=v2&width=39){kind=icon} .svg.png?version=1&modificationDate=1738245629403&cacheVersion=1&api=v2&width=24){kind=icon} You’ll receive invites for every meeting through your Rocket.Chat email and Google Calendar! |
Day 2 | Deep Dive |
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Into CertificationOnboarding Certification: Continue progressing through your onboarding certification. This will cover essential knowledge and tools for your success at Rocket.Chat. |
Day 3 | Department OnboardingKick-off Meeting: Meet with your department for an overview of the team’s processes and projects. This marks the transition from general onboarding to your department-specific orientation. Meet your Buddy: You’ll be introduced to your Buddy, someone from your department who will guide you through your first weeks. |
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 Your Buddy will guide you through processes, share best practices, and answer any questions you may have. They’ll also share their experiences and insights as a Rocketeer. While we recommend staying in touch with your Buddy weekly, feel free to reach out to them whenever you need support! |
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When you’re added to open.rocket.chat, you’ll also be added to some key channels and teams:
 Company-wide updates and announcements. |
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 New hires, birthdays, out-of-office lists, referrals opportunities. |
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 Create and join clubs based on your interests besides work (music, pets, etc.). You can start trends, send messages, and share recommendations. |
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In addition to these three company-wide channels, each department or squad has its own channels, and you'll be added to them as your onboarding progresses. |
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At Rocket.Chat, we prioritize asynchronous communication to support our global, remote team. This means that responses may not always be immediate, but that’s perfectly okay! You can work at your own pace and rely on clear, thoughtful communication across time zones. |
For detailed guidelines on how to communicate effectively in an asynchronous environment, please refer to our handbook.
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