Channels with External users
- Gabriel Henrique Dias Casals
We have a few external/non rocketeer users on open server.
If you are creating a channels or discussion where non-rocketeer users are taking part in the conversation, please make sure to add the following prior to channel/discussion room name:
[EXTERNAL] - ‘CUSTOMER NAME’ → To be used when we have a channel with a customer. i.e. Channel with IMA should be names as [EXTERNAL] IMA
[PARTNER] ‘PARTNER NAME’ - RocketChat → To be used when we have a channel with partners, being it an operational partner or sales partner. i.e. a channel with EDX should be named [PARTNER] EDX + RocketChat
[GSOC] ‘Purpose of channel’ → Every channel related to GSoC with non-rocketeer should have GSoC before the name + name of the project or initiative afterwards
[EXTERNAL] ‘NAME of Parties’ + RocketChat → To be used when there are multiple non-rocketeer entities in a same channel. i.e. In a channel with Customer and Partner it should be named as [EXTERNAL] ‘Customer name’ + ‘Partner name’ + RocketChat