/
👩‍🏭 Operations

👩‍🏭 Operations

  • The Operations team core purpose is to support and enable, use data, and build strong processes to drive operational excellence across Rocket.Chat.

  • Operations Team is the driving force behind the seamless integration of strategy and execution, ensuring every step taken aligns with our overarching goal: to propel sales success.

 

THE HOW – HOW DOES OPS OPERATE?

From fueling the sales and marketing engine to optimizing Go-To-Market strategies, our team is dedicated to enhancing productivity, efficiency, and performance. We leverage cutting-edge technology, data-driven insights, and cross-functional collaboration to generate pipeline, drive revenue growth, and elevate operational excellence.

By continuously upgrading systems, tools, and reporting mechanisms, we empower our organization to thrive in a dynamic market landscape.

At the heart of our mission lies a commitment to driving strategic alignment, fostering innovation, and delivering exceptional results that rally Rocket.Chat towards its ultimate goals.

Meet the team

Check out our team @

https://theorg.com/org/rocket-chat

OPERATIONS TEAM STRUCTURE

1(2).png

Alan Wright

Chief Operations Officer

Revenue Operations Team

2(2).png

Paola Palhais

Head of Revenue Operations

Achylley Macedo

Revenue Operations Specialist

Sabrina de Paula

Junior Revenue Operations Specialist

 

 

Business Systems Team

Amanda Oliveira

Head of Business Systems & Data

Izabela Campos

Senior Product Analyst

Gustavo Ciciliati

Mid BI Data Specialist

Julia Knabem

Senior Business Systems Developer

 

Legal & Privacy Team

Mayra Lima

Legal Manager & Data Privacy Officer (DPO)

 

 

 

Thiago Lima

Legal & Privacy Intern