π©βπ Operations
The Operations team core purpose is to support and enable, use data, and build strong processes to drive operational excellence across Rocket.Chat.
Operations Team is the driving force behind the seamless integration of strategy and execution, ensuring every step taken aligns with our overarching goal: to propel sales success.
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THE HOW β HOW DOES OPS OPERATE?
From fueling the sales and marketing engine to optimizing Go-To-Market strategies, our team is dedicated to enhancing productivity, efficiency, and performance. We leverage cutting-edge technology, data-driven insights, and cross-functional collaboration to generate pipeline, drive revenue growth, and elevate operational excellence.
By continuously upgrading systems, tools, and reporting mechanisms, we empower our organization to thrive in a dynamic market landscape.
At the heart of our mission lies a commitment to driving strategic alignment, fostering innovation, and delivering exceptional results that rally Rocket.Chat towards its ultimate goals.
Meet the team
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OPERATIONS TEAM STRUCTURE
Alan Wright
Chief Operations Officer
Revenue Operations Team
Paola Palhais
Head of Revenue Operations
Achylley Macedo
Revenue Operations Specialist
Sabrina de Paula
Junior Revenue Operations Specialist
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Business Systems Team
Amanda Oliveira
Head of Business Systems & Data
Izabela Campos
Senior Product Analyst
Gustavo Ciciliati
Mid BI Data Specialist
Julia Knabem
Senior Business Systems Developer
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Legal & Privacy Team
Mayra Lima
Legal Manager & Data Privacy Officer (DPO)
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Thiago Lima
Legal & Privacy Intern
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