🆘 Support

By Renata Pereira Juraski (Deactivated)

Welcome to the Rocket.Chat Support Handbook. We remove obstacles and solve problems to ensure our customers can focus on what they do best!

Responsibilities

Tiered Structure

Supported Environment and Versions

Support Plans, Availability, and SLA

Support Resources

Support Processes

Support Team Tech Stack

GitHub Issues

Support Ticket FAQ

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