Support Ticket FAQ

Importing your workspace from on-prem to Rocket.Chat Cloud

Workspace name and address conflict in Cloud console

Images take forever to upload and render while using GridFS for MongoDB 4.X.X<

Deploying Rocket.Chat Desktop using GPO

Syncing LDAP Custom Attributes

Error: Workspace is missing

File uploads very slow after migration to wiredTiger

LDAP feature was gone after upgrading my On-Prem deployment

Custom CSS - How to hide sidebar ( Use case: when need to broadcast the room in embedded view)

How to set up multiple Facebook pages with a Facebook app integration

FATAL ERROR: Scavenger: semi-space copy Allocation failed - JavaScript heap out of memory

Multiple agents for one client

Live Chat Widget Not Displayed

How to clear MongoDB to re-activate your workspace

Running the Cloud import tool on a Multipod deployment

Send Image / Video button does not appear on mobile devices

Login with custom oAuth ( keycloak) shows blank screen

How to set up Nginx HTTP to HTTPS redirection (Default settings)

How to search for attachments with the file description