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👩‍🏭 Operations

👩‍🏭 Operations

  • The Operations team core purpose is to support and enable, use data, and build strong processes to drive operational excellence across Rocket.Chat.

  • Operations Team is the driving force behind the seamless integration of strategy and execution, ensuring every step taken aligns with our overarching goal: to propel sales success.

 

THE HOW – HOW DOES OPS OPERATE?

From fueling the sales and marketing engine to optimizing Go-To-Market strategies, our team is dedicated to enhancing productivity, efficiency, and performance. We leverage cutting-edge technology, data-driven insights, and cross-functional collaboration to generate pipeline, drive revenue growth, and elevate operational excellence.

By continuously upgrading systems, tools, and reporting mechanisms, we empower our organization to thrive in a dynamic market landscape.

At the heart of our mission lies a commitment to driving strategic alignment, fostering innovation, and delivering exceptional results that rally Rocket.Chat towards its ultimate goals.

Meet the team

Check out our team @

OPERATIONS TEAM STRUCTURE

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Alan Wright

Chief Operations Officer

Revenue Operations Team

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Paola Palhais

Head of Revenue Operations

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Achylley Macedo

Revenue Operations Specialist

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Sabrina de Paula

Junior Revenue Operations Specialist

 

 

Business Systems Team

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Amanda Oliveira

Head of Business Systems & Data

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Izabela Campos

Senior Product Analyst

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Gustavo Ciciliati

Mid BI Data Specialist

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Julia Knabem

Senior Business Systems Developer

 

Legal & Privacy Team

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Mayra Lima

Legal Manager & Data Privacy Officer (DPO)

 

 

 

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Thiago Lima

Legal & Privacy Intern

 

 

 

 

 

 

 

 

 

 

 

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