The following instructions for ordering your laptop and headphones apply to all Contractors hired on any date. This instruction substitutes the agreements that were previously signed by the contractors.

Laptop and Headphone - Applicable to all Contractors (hired at any date)

As part of the Independent Contractor's agreement, the Company will pay a subsidy for ensuring adequate equipment to provide the related hired service.

Subsidy Tiers - Specifications

Subsidy Payment

The subsidy amount will be paid on the first day of the beginning of the services in a single payment, which considers the Company's estimates for the purchase of a new notebook and headphones for remote work, as follows, for contractors located in:

• Brazil: a single payment of the amount in US Dollars or equivalent amount in Brazilian Reais based on the exchange rate on the date of contract signing;

• European Union: One single payment of the amount in Euros;

• United States and other countries: One single payment of the amount in US Dollars;

Headphones Subsidy

Additionally, Rocket.Chat will pay a subsidy to all contractors related to the purchase of headphones.

• For contractors located in Brazil: One single payment of R$250.00 (two hundred and fifty reais) or the equivalent amount in U.S. dollars, based on the exchange rate on the date of contract signing;

• For contractors located outside of Brazil: One single payment of $80.00 (eighty dollars).

Subsidy Renewal

After the renewal period, the Contractor can verify with their direct leader the need to buy new equipment (and receive a new subsidy amount).

Equipment Ownership

The equipment (notebook and headphones) remains the property of the Company. However, it is assigned to the Contractor, who is solely responsible for its proper use, care, and maintenance. No repairs or refunds will be provided by the Company - exceptions must be approved by the CTO.

Subsidy Policy Terms and Conditions

Contractor also agrees with the following rules of use of the equipment for the purpose of rendering services in accordance with the Company standards:

• Rocket.Chat has the right to unilaterally determine acceptable uses for the equipment, including mandating certain security configurations;

• Rocket.Chat reserves the right to change acceptable uses and security policies during the terms of this service agreement;

• Contractor must agree with Rocket.Chat privacy policy and apply the necessary procedures as determined in the “Rocket.Chat Handbook”;

• The Contractor is fully liable for loss or any damage to the equipment; and

• Equipment bought must be new, not used, in order to guarantee standards and security policies.

In the event of an accidental loss or serious damage to your equipment that might interrupt your work for a long period, please contact the Department Head of the area to which you provide services to analyze the situation and its impacts.

By opting to use computer configurations outside the 3 predefined types, or personal computers, the contractor fully acknowledges that there will be no additional total or partial subsidy for equipment alignment within the 36 or 48 months according to the current policy. It is entirely the contractor’s responsibility to ensure the necessary performance of their activities with the chosen computer.

Exceptions to this policy will be solely at Rocket.Chat discretion.

Termination of the Agreement - Applicable to all Contractors (hired at any date)

In the event your service agreement is terminated before the renewal period (please refer to the section above), either by the Contractor or the Company in any circumstances, the proportional amount needed to complete the renewal period should be refunded by the Contractor to the company and will be discounted from the last payment of the agreement by the Company.

When the Agreement terminates, you are required to wipe the machine and re-install the base operating system, and remove any and all software and configurations that were supplied by Rocket.Chat. Evidence or a declaration that the device has been wiped must be provided within 2 weeks of the end of the termination/end of the contract. If the device has not been wiped according to policy, we may act to enforce a remote wipe without notice.