How Do We Communicate

Async Communication

We embrace remote work! Without shared office spaces, hallway chats, or quick desk visits, effective asynchronous communication is essential for productivity and collaboration. To work efficiently in our fully remote setting, we must take proactive ownership of our communication on open.rocket.chat.

RAW: Our Async Collaboration Framework

🔹 React – Acknowledge messages to confirm they’ve been received and understood. Use the Captura de tela 2025-03-19 144805.png emoji to signal that you’ve seen and understood the message.

🔹 Align – Engage when needed to clarify expectations and next steps. Respond with your input if further discussion is required.

🔹 Work – Take action, keep the team informed, and provide updates as you go. Use the work-in-progress emoji Captura de tela 2025-03-19 144759.png to show that you're actively working on it. Use the Captura de tela 2025-03-19 144749.png emoji when the work is done.

Captura de tela 2025-03-19 144537.png

 

 

Note: On open.rocket.chat use the emojis available to prioritize clear, kind, and effective communication to drive productivity and collaboration across our teams.

 

Meetings

All Hands

The All Hands Meeting is a cornerstone of our communication strategy, fostering unity and transparency across the organization. In these regular meetings, we share company-wide updates, celebrate successes, and make sure everyone is on the same page with our collective goals. We share important information and announcements that have a large impact from a cross-functional standpoint. We also communicate some of our department's important initiatives with other departments within our company and give people the opportunity to learn more about their department's responsibilities/activities and members. Open discussions and insights from leadership ensure that every team member is well-informed about key initiatives. The All Hands Meeting reinforces a sense of shared purpose and strengthens our collective commitment to excellence.

Recurring Meetings

Recurring meetings are key to fostering collaboration, but their success depends on careful management. We strongly recommend prioritizing asynchronous communication and using meetings for crucial discussions. In our all-remote setup, it's crucial to make these meetings efficient. Clearly defined purposes, short agendas, and limited durations make sure time is well spent.

Responsibilities are distributed among participants, emphasizing accountability over mere task completion. By embracing flexibility and utilizing technology wisely, we create a collaborative space where recurring meetings are meaningful, contributing to our shared objectives.

Remember: responsibility here is not just about doing tasks; it's about being accountable for the success of these vital communication channels.

In our agile work model, recurrent meetings serve as crucial forums for discussing ongoing projects, conducting checkpoints, and facilitating essential ceremonies. These sessions embody our commitment to transparency, collaboration, and continuous adaptation. Structured with a clear focus on objectives, these meetings provide a dedicated space to address challenges, share updates, and acknowledge achievements. We aim to ensure that each meeting is purposeful and directly contributes to the success of our projects. By maintaining a balanced and professional approach, we harness the power of these recurring meetings as essential tools in our agile journey, whether it's one-on-one with your manager or a team meeting.

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